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Services
International removals
Art transport
Associations
IAM
Euromovers
IMA
About
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Reviews
63
Sirelo and Google reviews
91% of the users recommend this moving company
T.P.D.
March 16, 2025
on Sirelo
They delivered safely, nice delivery person. I would personally recommend to a friend that is moving in the future.
Friendly
Moved from Riga (Latvia) to Amsterdam (Netherlands)
D.G.
May 22, 2024
on Sirelo
Zeer kundig Nederlandstalig team in Nederland en zeer gemotiveerd. Tevens een zeer kundig Est team in Estland en spraken goed Engels.
Inpakken van meubelen
Moved from Tilburg (Netherlands) to Hurda, Võru County (Estonia)
P.S.
August 9, 2023
on Sirelo
Alt gik rigtig godt! [Navn fjernet af Sirelo] var super hurtig til at svare, virksomheden var fleksibel og imødekommende, alle varerne blev afhentet og leveret til tiden, og prisen var rimelig. Kan varmt anbefales!
Professional
Moved from Frederiksberg (Denmark) to Helsinki (Finland)
D.A.
July 30, 2023
on Sirelo
Wouldn’t recommend for international moves, not experienced enough for big moves. Expensive items arrived completely shattered. In preparation to move we provided all the paperwork when the admin kept asking the same questions over and over again. Massively underestimated the amount of space needed (over 50%) despite providing all the details. We also unpacked ourselves over 90% of boxes despite paying for the service that had it included as the guys did not arrive until past midday and had no time to do it.. Constantly had to chase for updates for ETA. They should stick to local small moves if unable to provide decent quality service for European moves. Avoid if you want your items to arrive in one piece.
Damage settlement
Moved from Orpington (United Kingdom) to Tallinn (Estonia)
M.
June 20, 2023
on Sirelo
Alles ist reibungslos gelaufen, nichts ist verloren oder kaputt. Die Firma hat sich wirklich mühe gemacht, prompt mich kontaktiert, wenn etwas nötig/unklar war.
Effizient
Moved from Mainz (Germany) to Tallinn (Estonia)
A.O.
January 28, 2023
on Sirelo
Zeer professionele en snelle verhuizers.
- Goede communicatie met de manager van MoveMaster waarbij o.a. op verzoek vervroegde verzending van verhuisdozen vanuit Estland (waar MoveMaster is gesitueerd) naar Letland (waar ik vandaan verhuis).
- Snel en schadevrij vervoer van inboedel (o.a. volledig 2-persoonsbed en bureau).
Ik was wel onder de vooronderstelling dat zij ook het laatste onderdeel van de verhuizing zouden regelen, maar dat is uitbesteed aan een Nederlandse partner (Euromovers Eindhoven).
- Goede communicatie met de manager van MoveMaster waarbij o.a. op verzoek vervroegde verzending van verhuisdozen vanuit Estland (waar MoveMaster is gesitueerd) naar Letland (waar ik vandaan verhuis).
- Snel en schadevrij vervoer van inboedel (o.a. volledig 2-persoonsbed en bureau).
Ik was wel onder de vooronderstelling dat zij ook het laatste onderdeel van de verhuizing zouden regelen, maar dat is uitbesteed aan een Nederlandse partner (Euromovers Eindhoven).
Professional
Moved from Riga (Latvia) to Rotterdam (Netherlands)
Thank you for taking the time to share your feedback regarding your recent international move with us. We sincerely apologize for any inconvenience or damage that occurred during the process. We understand the importance of a smooth and successful move, and we deeply regret that we were unable to meet your expectations on this occasion.
At MoveMaster, we strive to provide exceptional service to all our customers, regardless of the size or distance of the move. It is disheartening to learn that we fell short of your expectations in this instance. We deeply regret any damage caused to your items and understand the frustration it must have caused.
Regarding the damage to your expensive items, we are truly sorry for the distress this has caused you. We understand the sentimental and financial value of your belongings, and we deeply regret that they did not arrive in the condition you expected. We assure you that we will investigate this matter internally and take appropria te measures to prevent similar incidents from occurring in the future.
We are sorry to hear about the delay in our team's arrival, which led to you having to unpack most of the boxes yourself. This is not the level of service we strive to provide. We will address this matter internally to ensure better adherence to scheduled times and offer a smoother experience for our customers.
Please know that your feedback is incredibly important to us, and we value the opportunity to learn from your experience. We will take your comments into consideration as we continue to improve our services for international moves.
Thank you for bringing these matters to our attention, Diana. We appreciate your understanding and hope that we can have the opportunity to serve you better in the future.Read more