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Services
International removals
Art transport
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Reviews
65
Sirelo and Google reviews
86% of the users recommend this moving company
Ramil
16 February 2026
on Sirelo
Horrible experience. Relocatng from Estonia to UK. After our belongings were collected, we were told delivery would not happen unless full payment was made in advance, despite no formally signed contract. The suggestion of additional storage fees if we did not comply felt like undue pressure. The situation was stressful and not handled in a customer-friendly way.
Unprofessional
Moved from Tallinn (Estonia) to London (United Kingdom)
Dennis Pedersen
15 June 2025
on Sirelo
It was late, very late and all our boxes very damaged, some were even replaced and damaged products.
Price
Communication
Moved from Tallinn (Estonia) to Larnaca (Cyprus)
T.P.D.
16 March 2025
on Sirelo
They delivered safely, nice delivery person. I would personally recommend to a friend that is moving in the future.
Friendly
Moved from Riga (Latvia) to Amsterdam (Netherlands)
D.G.
22 May 2024
on Sirelo
Zeer kundig Nederlandstalig team in Nederland en zeer gemotiveerd. Tevens een zeer kundig Est team in Estland en spraken goed Engels.
Inpakken van meubelen
Moved from Tilburg (Netherlands) to Hurda, Võru County (Estonia)
P.S.
9 August 2023
on Sirelo
Alt gik rigtig godt! [Navn fjernet af Sirelo] var super hurtig til at svare, virksomheden var fleksibel og imødekommende, alle varerne blev afhentet og leveret til tiden, og prisen var rimelig. Kan varmt anbefales!
Professional
Moved from Frederiksberg (Denmark) to Helsinki (Finland)
D.A.
30 July 2023
on Sirelo
Wouldn’t recommend for international moves, not experienced enough for big moves. Expensive items arrived completely shattered. In preparation to move we provided all the paperwork when the admin kept asking the same questions over and over again. Massively underestimated the amount of space needed (over 50%) despite providing all the details. We also unpacked ourselves over 90% of boxes despite paying for the service that had it included as the guys did not arrive until past midday and had no time to do it.. Constantly had to chase for updates for ETA. They should stick to local small moves if unable to provide decent quality service for European moves. Avoid if you want your items to arrive in one piece.
Damage settlement
Moved from Orpington (United Kingdom) to Tallinn (Estonia)
Response of MoveMaster
1 August 2023
Dear D,
Thank you for taking the time to share your feedback regarding your recent international move with us. We sincerely apologize for any inconvenience or damage that occurred during the process. We understand the importance of a smooth and successful move, and we deeply regret that we were unable to meet your expectations on this occasion.
At MoveMaster, we strive to provide exceptional service to all our customers, regardless of the size or distance of the move. It is disheartening to learn that we fell short of your expectations in this instance. We deeply regret any damage caused to your items and understand the frustration it must have caused.
Regarding the damage to your expensive items, we are truly sorry for the distress this has caused you. We understand the sentimental and financial value of your belongings, and we deeply regret that they did not arrive in the condition you expected. We assure you that we will investigate this matter internally and take appropria te measures to prevent similar incidents from occurring in the future.
We are sorry to hear about the delay in our team's arrival, which led to you having to unpack most of the boxes yourself. This is not the level of service we strive to provide. We will address this matter internally to ensure better adherence to scheduled times and offer a smoother experience for our customers.
Please know that your feedback is incredibly important to us, and we value the opportunity to learn from your experience. We will take your comments into consideration as we continue to improve our services for international moves.
Thank you for bringing these matters to our attention, Diana. We appreciate your understanding and hope that we can have the opportunity to serve you better in the future.Read more
Thank you for taking the time to share your feedback regarding your recent international move with us. We sincerely apologize for any inconvenience or damage that occurred during the process. We understand the importance of a smooth and successful move, and we deeply regret that we were unable to meet your expectations on this occasion.
At MoveMaster, we strive to provide exceptional service to all our customers, regardless of the size or distance of the move. It is disheartening to learn that we fell short of your expectations in this instance. We deeply regret any damage caused to your items and understand the frustration it must have caused.
Regarding the damage to your expensive items, we are truly sorry for the distress this has caused you. We understand the sentimental and financial value of your belongings, and we deeply regret that they did not arrive in the condition you expected. We assure you that we will investigate this matter internally and take appropria te measures to prevent similar incidents from occurring in the future.
We are sorry to hear about the delay in our team's arrival, which led to you having to unpack most of the boxes yourself. This is not the level of service we strive to provide. We will address this matter internally to ensure better adherence to scheduled times and offer a smoother experience for our customers.
Please know that your feedback is incredibly important to us, and we value the opportunity to learn from your experience. We will take your comments into consideration as we continue to improve our services for international moves.
Thank you for bringing these matters to our attention, Diana. We appreciate your understanding and hope that we can have the opportunity to serve you better in the future.Read more
Thank you for your feedback. We are sorry to hear that the experience felt stressful — moving is already a demanding process, and our goal is always to make it as smooth as possible for our clients.
We understand that payment timing can sometimes be challenging, however our payment terms are in place to ensure smooth coordination and to avoid unnecessary additional costs that are outside of our control.
We remain available to discuss any concerns directly and are committed to completing every move professionally and responsibly.